Note: we paused our program on Nov 18, 2025 and will be launching a revamped version in early 2026. Stay tuned for the relaunch!
If you started an order before the pause and it hasn't yet expired, you're still welcome to proceed with the trade in.
Once you ship your device, our partner will inspect your device within 2 business days & initiate payment within 24 hours via your PayPal, Bank Transfer or Pay ID -- depending on what you selected.
In the event where the vendor finds that the condition of the device doesn't match what was indicated on the form, you'll receive a competitive counteroffer, which you can either accept or reject. Should you reject, the device will be returned to you.
Note that we only cover the cost of shipping to the vendor. If the device needs to be returned to you (due to a change of mind or a rejection of the counteroffer) the return shipping will be at your expense.