Troubleshooting
- My Device is Carrier Locked
- How to check battery health
- My Speaker Isn't Working
- Can’t change / choose the language of my phone
- My eSIM is not working
- I can't update my phone
Purchasing
Trade-Ins
How to
- eSim Supported Carriers
- Return Guide
- How do I reset my device?
- I have received a Reebelo voucher. How do I use it?
- How do I make a purchase?
- I have received the return label, when should I post the device?
Selling
- How do I modify or cancel my buyback order?
- How do you estimate the price of my device?
- How do different conditions affect the quote?
- When do I get paid?
- Am I allowed to haggle for the selling price of my device?
- How is the price of my device determined?