At Reebelo, we are committed to providing high-quality products and excellent service. We stand behind the products sold on our platform and follow all the requirements of Australian Consumer Law (ACL).
Your Consumer Guarantee Rights
The ACL protects consumers by giving them certain guaranteed rights when they buy goods and services. The ACL requires that goods must be free of defects and do what they are meant to do.
Our products come with guarantees that cannot be excluded under the ACL. As a consumer you are entitled to a replacement or refund for a major failure (e.g. cannot be fixed or is significantly different from what was described). You are also entitled to have the goods repaired or replaced if the goods do not meet acceptable quality standards and the failure does not amount to a major failure.
Consumer Guarantees have no set time limit but generally last for an amount of time that is reasonable to expect given factors including the cost and quality of the product or any representations made.