Warranty FAQs
- Returning an Item under 14 days Return Policy
- Returning an Item under Warranty
- Can I return my device from overseas?
- What happens after I submit my claim?
- Why is there a display message like "Important Message" or “Unknown Part” on my iPhone??
- How long would the refund take?
ReebeloCare
- What happens after I submit my claim under ReebeloCare?
- What is covered by ReebeloCare?
- What is ReebeloCare?
- Can I add ReebeloCare after my purchase?
- What is the applicable service fee on the claim?
- How do I make a claim under ReebeloCare?
My Orders
- I was identified as a fraud risk. What should I do?
- My Product doesn't work
- My device shows a non-genuine part warning, what should I do?
- How do I cancel or change my order after I place it?
- I have received an email stating that the device model I've ordered is out of stock / not available. What can I do?
- I have received a call stating that the device model I've ordered is out of stock. What can I do?